Below is some information to assist you when purchasing from neuropathydiabetic.com, should you have any questions or queries please do not hesitate to contact us at: info@neuropathydiabetic.com
How To Order
You can place your order through this website by visiting the Products Page. Simply select the items that you would like to purchase, these will then be placed in an electronic shopping cart. Once ready to purchase click on the “checkout” button to complete the order. All Internet transactions are 100% safe and secure and powered through PayPal. Please allow us to assist you with any questions or queries by emailing us at: info@neuropathydiabetic.com or completing the enquiry form on the Contact Us Page.
Shipping Information
We offer a variety of shipping methods depending on your location and how soon you would like to receive your package. Shipping options are seen when you begin adding items into your shopping cart.
All orders that are received prior to Midnight Eastern Time are shipped on the following working day.
All orders placed on Friday through Sunday will be shipped on the following Monday.
Orders are dispatched via FedEx or UPS
Upon placing your order you will be emailed an order confirmation number to enable you to track your order directly.
FedEx (one of our shippers) does not ship to PO Box addresses; please provide an alternative to this.
For orders located within the US -your package will take on average 3-5 working days to reach you.
International Orders
For orders located outside of the US -your package will take on average 5-7 working days to reach you.
All orders are calculated in US Dollars. Your bank will translate the amount into your home currency for your statement purposes.
You (the buyer) are responsible for duties and taxes that may occur on international orders.
Refund Policy
The ReBuilder carries a 30 day satisfaction guarantee. Upon purchasing the ReBuilder or certain accessories should you feel that they have not lived up to your expectations you have the right to return them for a full refund of your money (order receipt required), less the original shipping charges.
Please email us at: info@neuropathydiabetic.com and we will advise you on how to go about sending the products back to us.
5 Year Warranty
The ReBuilder carries a five year warranty for any defects in workmanship or materials.
If your ReBuilder malfunctions we will repair it or replace it at our discretion and return it back to you (order receipt required).
If your device has broken down due to these reasons simply email us at: info@neuropathydiabetic.com and we will advise you on how to send the device back to us.
Use of this site constitutes full agreement with our Terms of Use including the restriction of use by any government agency or personnel seeking to review this site for regulatory issues. This site is for informational purposes only. Neuropathy Diabetic does not claim to treat, diagnose, or affect any disease or part of the human body.


